Privacy Policy

Healthspan Strategies respects your privacy. This policy describes how personal information is collected, used, and protected.

Who is responsible for your information

Healthspan Strategies, Greater Victoria, British Columbia, is responsible for personal information collected in connection with this website and its services. Privacy contact: info@healthspanstrategies.ca.

What we collect

Information you choose to send us by email or telephone, including messages prepared using the enquiry forms on this website — such as your name, contact details, and the content of your message — together with related correspondence, and materials clients choose to share during an engagement. Please do not include sensitive medical information in an initial enquiry.

Why we collect it

To respond to enquiries, provide requested services, maintain records of engagements, and meet legal obligations. We do not sell or rent personal information.

Cookies and analytics

This website uses Google Analytics to understand how visitors find and use the site. It sets cookies in your browser and records information such as the pages you view, the approximate region derived from your IP address, the site or search that referred you, and your device and browser type. We review this information in aggregate to improve the website. It is not used to identify you, and it is not combined with anything you send us through an enquiry.

Google processes this information on servers outside Canada, including in the United States. You can prevent it by installing Google’s opt-out browser add-on or by blocking cookies in your browser; the website works normally either way.

External fonts

This website loads its typefaces from Google Fonts. When a page loads, your browser requests font files from Google servers, which discloses your IP address to Google. No other information from this website is shared with Google.

Service providers

This website is hosted by Netlify, which also receives and stores the enquiries you submit through the forms on the Contact page before they are forwarded to us by email. Information is shared with providers only as needed to operate the website and respond to you. Netlify processes and stores this information on servers outside Canada, including in the United States.

Where information is processed

Some providers may store or process information outside British Columbia or Canada. Where they do, the information is subject to the laws of those jurisdictions.

Safeguards

Reasonable administrative and technical safeguards protect personal information, and access is limited to those who need it.

Retention and deletion

Personal information is kept only as long as needed for the purposes described above and to meet record-keeping obligations. You may request deletion of your personal information, subject to applicable legal, contractual, and record-retention requirements.

Access and correction

You may request access to, or correction of, your personal information through the privacy contact above.

Questions and complaints

Please contact us first. Unresolved concerns may be directed to the Office of the Information and Privacy Commissioner for British Columbia.

Consent

By contacting us, you consent to the collection and use of the information you provide as described in this policy. You may withdraw consent, subject to legal or contractual restrictions and reasonable notice.

Policy updates

This policy may be updated from time to time; the current version is always posted on this page. Last updated: July 2026.